Wil's Rant

We hear about these kinds of mistakes all too often. That is when a worker, be it doctor, nurse or other, makes an error which sometimes results in death as it did in this case. The folks at the Cross Institute have taken an unusual approach. They have, in fact, admitted their error right from the start. None of the usual passing the buck or arguing about whether it was their fault or not. This has made an extremely unfortunate situation much more bearable for the woman's family who now don't have to deal with the long process of finding out what happened and who's responsible. An error occurred and a woman died. The staff at this facility have handled the matter in the most responsible and professional manner possible. How refreshing! Despite this incident, I would seek treatment there if necessary. A horrible tragedy for the family, but at the same time a great example of how a hospital should deal with this type of mistake. Canadians as a whole should take note, not just the medical community.